FAQs

Frequently Asked Questions And Answers

ARE DIFFERENT DESSERTS AND FLAVORS AVAILABLE?

FOR SHIPPING

We periodically offer new flavors to commemorate special holidays or seasons.  Check back frequently to see what’s new.  However, if you have a special need, don’t hesitate to call to see if we can accommodate your request.  We can be reached at 888-906-CAKE (2253).

FOR PICK UP

If there you have a special request, please give us a call.  We don’t do wedding cakes or highly decorated occasion cakes, but if you are looking for a special homemade dessert to delight the tastebuds, please give us a call.

CAN I CUSTOMIZE MY ORDER?

Yes, we offer customization options for the gift cards and framed words of inspiration.  We have a database of messages for gift cards and messages to go into the frame.  You can edit our messages or you can create your own.  You can also mix and match products to create the perfect gift for any occasion.  

HOW ARE ORDERS SHIPPED?

Our cakes are baked fresh and then frozen before shipping.  They are carefully wrapped and packaged  to ensure they arrive in perfect condition.  We offer 3-4 day, 2 day and overnight shipping.  We also offer pickup for Chicago. 

WHAT IS YOUR RETURN POLICY?

See our full return policy here.

HOW CAN I CONTACT CUSTOMER SERVICE?

If you have any questions or need assistance, please don’t hesitate to contact our customer service team at info@cakeandaprayer.com or 888-906-CAKE (2253) between 9am – 5pm CST.